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Last updated: May 12, 2020


OVERVIEW

This website is operated by Gota LLC. Throughout the site, the terms “we”, “us” and “our” refer to Gota LLC. Gota LLC offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Our philosophy is to offer a stress-free detailing experience for our customers.

Your vehicle and performing proper detailing techniques is our first priority.

We will not perform any service that shows potential to cause harm or damage your vehicle.

Prior to Gota LLC performing services on your vehicle, you, the owner, will advise us of any cosmetic or mechanical issues that would prevent us from completing the detail.

These may include low battery, trunk permanently shut, windows don’t roll down, etc…

If your vehicle poses a potential threat to our health and/or safety, please let us know. 

If there is the threat of any harmful substances (needles, drugs, gasoline, etc.) in the vehicle, you must let your detail technician know prior to your detail. You will be held responsible for any health and/or safety issues arising from your vehicle.

If your vehicle cannot be detailed once we arrive, you will still be charged the full amount of your scheduled appointment (this includes not being present once we arrive).

Gota LLC reserves the right to refuse service.

APPOINTMENTS

We will arrive as close to the scheduled appointment time as possible. However, sometimes situations can occur that will disrupt the daily schedule. Our safety will never be compromised by rushing to meet a schedule. You will be called and advised of an arrival time when schedules change beyond our control.

PRICING

Pricing varies for each vehicle and is determined by size, package, and condition. 

Additional charges apply for heavy stains, excessive pet hair, excessive debris removal, personal item removal and steam cleaning (if required) due to the additional time it takes.

PROPERTY DAMAGE

Each customer agrees to indemnify and hold harmless Gota LLC, its owners, employees and affiliates from any damage, loss, expense, cost, claim and liability (including attorney’s fees) arising out of Gota LLC mobile services, including without limitation, any property damage which occurs to my property or the property of any neighbor.  I acknowledge that the unique mobile nature of Gota LLC business may expose me to greater property damage risk, and I hereby assume such risk.

INTERIOR DETAILS / CLEANING

EXTERIOR DETAILING / CLEANING: 

GIFT CERTIFICATES

BOOKING TERMS & CONDITIONS

PRICING TERMS & CONDITIONS

PHOTOGRAPHS AND VIDEO

We have your permission to take pictures or video of your vehicle for marketing purposes. These will never be sold or given to third parties.

GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of 1005 Winfield Ln, Suit 502, Kemah, TX, 77565, United States.

CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at support@gotawash.com.